On a personal note, cruising is fun. On the business side of things, the cruising industry offers inspiration on how to run a tight ship when elevating the quality of your customer’s experience. Let's do a deep dive. All aboard!
Baguette and Catsen are here to take you on a journey into the fascinating world of global ecosystems. What is an ecosystem? The ecosystem is an interconnected set of products and services provided under the same brand, serving as a one-stop shop for different customer needs. Analysts estimate that an...
On a personal note, cruising is fun. On the business side of things, the cruising industry offers inspiration on how to run a tight ship when elevating the quality of your customer’s experience. Let's do a deep dive. All aboard!
Customer experience (CX) is basically all the experience a customer acquires while interacting with your business. It includes communication, branding, and even feelings while making a purchase. Businesses can intentionally create CX and develop it. But why should they?
Catsen and Baguette are here with an exciting new case study! They're diving into the world of wow effects, exploring Apple's exceptional strategies. Apple is the iconic company, famous for bringing customer experience to unseen before levels. But what makes Apple experience so unique? Let’s...
Catsen and Baguette, the UX paw-fessionals, have been busy exploring the world of user experiences. The kitties dropped a new Cats Study on the most unpleasant part of your life – facing errors. Most brands nowadays try to make customer experience smooth and pleasant, but issues are unavoidable from time to...
The world already knows a big deal about user experience (UX). There are UX designers, writers, and researchers, and brands (okay, good brands) willingly hire them to enhance digital platforms and communicate with customers more efficiently. Customer experience (CX) isn’t something on the ear. But we can prove you...