Catsen and Baguette, the UX paw-fessionals, have been busy exploring the world of user experiences. The kitties dropped a new Cats Study on the most unpleasant part of your life – facing errors.
Most brands nowadays try to make customer experience smooth and pleasant, but issues are unavoidable from time to time.
Have you ever wondered how brands handle it when something goes wrong?
Check out our kitty investigation right now: